Business Process Outsourcing

Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider..

Outsource Customer Support

Outsourcing is any task, operation, job or process that could be performed by employees within an organization, but is instead contracted to a third party for a significant period of time.

Virtual Assistant Services

A Virtual Assistant (VA) is a highly-skilled, independent professional who remotely provides administrative, technical and/or creative business support services..

Search Engine Marketing

Short for search engine optimization or search engine optimizer, SEO is the process of increasing the amount of visitors to a website by obtaining a high-ranking placement in the search results page of a search engine (SERP)..

Internet Marketing Services

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Tuesday, October 6, 2009

Hire Virtual Assistants

Virtual Assistants, abbreviated as ‘VA’, are also known as Virtual Office Assistants. The main role they have is to work on offshore outsourcing basis for the employer present at some other place. This means that, the company & the employer are at some other place & this VA at other place, working as normally as sitting in the employers work station.

Hiring Virtual Assistants became common as it saves lot of time, resources & money, as no infrastructure is needed to set up for the employees, the traveling & other small expenses are also cut-off. So, hiring such experts has become a regular professional trend in employment nowadays.

There are many companies that provide the very expert virtual assistants for any required purpose. These VA’s are available on hourly, weekly & monthly basis as per the needs of the employer & work under the company providing them. They work for the employer, but are paid by their providers. With this strategy, it is very simplified & easy for the person in some other country to work out as the costs involved here are very low.

The VA profile can consist of –

Data Entry, Data research tasks

Office administration

Human resources-recruitment/ HR

Internet research & briefings

Real estate agents/ brokers

Medical assistants

Ecommerce assistants

Office management/ supervision tasks

Legal assistants

Executive assistants

All these are the fields which are applicable to the profile of a Virtual Assistant. These VA are absolutely experts, when it comes to achieving their task goals, as they are trained to be so. They are available as part-time & full-time as well.

The benefits one gets on hiring them are-

It is a cost saving method, as charges involved in this process becomes very less as compared to the charges for hiring any local expert

This is absolutely time saving, as the people as VA work from different place & co-ordinate continuously with the employer without any barriers. The traveling time is saved & so, this proves to be a very effective time-saving method.]

There are no hidden charges involved in this process as everything is clarified in the beginning before hiring them by signing in the legal documents. So, there are no chances of any negative consequences of hiring them.

There is always a money back guarantee that the VA providers give, as if there are any possibilities of dissatisfaction of their services, they guarantee you to pay back your investment. Usually this situation never occurs, as these VA are very much experts in their fields.

Thus, hiring Virtual Assistants is a very beneficial option any company owner can take-up, as they save lot of time, money & resources. It is thus advisable for any company to get their work done by hiring the Virtual Assistants, so as to maintain their international standards.

Virtual Assistants, abbreviated as ‘VA’, are also known as Virtual Office Assistants. The main role they have is to work on offshore outsourcing basis for the employer present at some other place. This means that, the company & the employer are at some other place & this VA at other place, working as normally as sitting in the employers work station.

Hiring Virtual Assistants became common as it saves lot of time, resources & money, as no infrastructure is needed to set up for the employees, the traveling & other small expenses are also cut-off. So, hiring such experts has become a regular professional trend in employment nowadays.

There are many companies that provide the very expert virtual assistants for any required purpose. These VA’s are available on hourly, weekly & monthly basis as per the needs of the employer & work under the company providing them. They work for the employer, but are paid by their providers. With this strategy, it is very simplified & easy for the person in some other country to work out as the costs involved here are very low.

The VA profile can consist of –

• Data Entry, Data research tasks

• Office administration

• Human resources-recruitment/ HR

• Internet research & briefings

• Real estate agents/ brokers

• Medical assistants

• Ecommerce assistants

• Office management/ supervision tasks

• Legal assistants

• Executive assistants

All these are the fields which are applicable to the profile of a Virtual Assistant. These VA are absolutely experts, when it comes to achieving their task goals, as they are trained to be so. They are available as part-time & full-time as well.

The benefits one gets on hiring them are-

• It is a cost saving method, as charges involved in this process becomes very less as compared to the charges for hiring any local expert

• This is absolutely time saving, as the people as VA work from different place & co-ordinate continuously with the employer without any barriers. The traveling time is saved & so, this proves to be a very effective time-saving method.]

• There are no hidden charges involved in this process as everything is clarified in the beginning before hiring them by signing in the legal documents. So, there are no chances of any negative consequences of hiring them.

• There is always a money back guarantee that the VA providers give, as if there are any possibilities of dissatisfaction of their services, they guarantee you to pay back your investment. Usually this situation never occurs, as these VA are very much experts in their fields.

Thus, hiring Virtual Assistants is a very beneficial option any company owner can take-up, as they save lot of time, money & resources. It is thus advisable for any company to get their work done by hiring the Virtual Assistants, so as to maintain their international standards.

Thursday, July 2, 2009

A new keyword tool

One of the most important factors that Search Engine Optimization works on is the keyword it uses to optimize the webpage. If the keywords are not chosen intelligently then perhaps there are chances that you waste a lot of your time and money.

If one chooses a keyword that has very low traffic, the number of visitors will be on the lower side and if you chose keywords that are often used, then achieving a high page rank will be a mammoth task and will consume lot of time. If the keywords are so chosen that the visitors misinterpret it for something else then the conversion rates will be low.

So it is very much imperative to chose a key word that will help with the optimization purpose and for that there is a new tool that provides list of unique keywords as quickly as possible.

This new IBP keyword tool, when typed in a keyword, pops out number of related keywords with useful information about them.

  • It shows the keyword suggestion for the typed in keyword.

  • It shows the number of searches on Google for different related keywords

  • It shows the number or results on Google search for various related list of keywords

  • It shows the keyword index efficiency (KEI).

This tool claims to use the unique keywordindex.com database that cannot be used by any other keyword tool on the internet. This database contains more than 38 million unique English keywords and 20 million unique German keywords.

It uses some kind of advanced algorithm that estimates search result on Google search for various keywords.

This tool will also help you find keywords in 13 different languages and their database contains suggestions from Google, Amazon and Youtube also.

This tool will help in more than one way to optimize your website and here at LivehelpIndia we have experts making use of such keyword tools to optimize your website and conceive the best results.

New Google penalty

In a webmasters forum, an anomaly has been detected in the search results of many websites. Many websites have been penalized by Google and the reason is yet not known for sure. There are some suggested reasons that were discussed in the forum but nothing is for sure.

The usual analysis showed no change in the websites, for example website which was more than 2 years old has the same number of inbound links and the page rank of the site was also the same, but has been penalized by Google. Something similar happened with another website which was more than 10 years old.

The possible reasons are mentioned below:

If the owner uses spammy methods on another of his domains then Google will penalize both of his websites, since Google has more than one method to determine the website’s owner even if the websites are not linked to each other. Google can use the WHOIS information and Google account to determine the owners.

One other reason is that your website links to other spam sites without your consent. Sometimes website widgets, counters and other plugins automatically add invisible links to other site and you may not be aware of this fact.

The server you’re using could be hacked and so there could be a link in your website that may not be wanted. (Link checkers tool can be used to fix or remove broken links)

One of the most probable theories was that of using paid links. Since Google is not a very good fan of paid links, it is advisable not to use paid links. It seems that there are number of hacked .edu servers that host websites in which these links appear.

If using paid links can really drop the page rank of your site then your competitors can use this concept to buy paid links for your site and in the process drop your page rank.

It is believed that Google is working on their paid links filters and that the reason for this absurd anomaly is hacked .edu domains. Therefore it is advisable not to use paid links, rather to use quality organic links.

This clearly states that optimization requires a new level of understanding and all the SEO’s need to be updated with the current happening around them. ‘LiveHelpIndia’ provide services to hire dedicated SEO’s to fulfill your needs and provide you with quality services.

Wednesday, July 1, 2009

Top 8 ways to gain Google’s trust

Optimizing your web content is not enough to be there on the first page of Google’s search result. If Google is the search engine for which you intend to have a high page ranking then perhaps you need a little more than optimization. The trust with Google can provide you that little more.

It is often seen that some websites, almost irrespective of what they publish, always get higher rankings than other websites. Even when the other websites optimize their content in a better way, their page ranking hardly improves. It is because of the trust level that a website has with Google.

Google will always avoid spam sites or something that looks like one. So it is important that you make Google’s search algorithm realize that your website is genuine and you plan to be in the business for a long period of time.

Some ways you can build up nice relationship with Google are mentioned below.

  1. The domain name you use for your website is important. The older the domain name, the more Google knows about it. So it is recommended that if you start a new company, buy a related domain which is already present and has a good trust level with Google. If not then buy the domain name with a renewal time period of 2 years, to show Google that the domain will be used for genuine business purpose.

  2. Do not always opt for top level domain name such as .com or .net; rather use domains that are well known in your country.

  3. Avoid using hyphens in your URL’s since they make the URL look spammy.

  4. Make sure that your cpmplete contact information is provided on your website and not just the email address. More the information about your company found, more likely that Google will consider your website genuine.

  5. Your website should also contain privacy policy and terms and condition. These should be linked from your sitemap.

  6. Do not use gateway pages since they drop the quality level of your website and consequentially the trust level with Google. The visitors are also annoyed by the gateway pages, since that is not where they intend to go.

  7. If possible try to limit the HTML code of your page below 100KB, since it will be easy for Google to crawl the page. Also keep updating the page so as to make it look dynamic and in a working condition.

  8. Avoid using automatic linking schemes, since it would look suspicious to Google if on a particular day you have 2000 inbound links. Do not use paid links; simply because Google does not like paid links and may penalize your page.

If you are successful in achieving good trust level with Google then it becomes easier to achieve better page ranking. This does not mean that your page no more needs optimization. Regular optimization is very necessary.

At LivehelpIndia we help out clients with such issues. Our clients can hire dedicated SEO’s who will help you to achieve your target faster and hence giving a boost to your business.

If your conversion rates are low then your SEO is inefficient

It is great to have your website on the first page of Google’s search; at least to begin with. But it would hardly matter at a later stage when your visitors don’t get converted onto customers. It is not just enough to be there on the first page of the search. Say if you have a high traffic but only one out of 100 visitors gets converted, then probably to get two customers you need 200 visitors. The fact is, it is much easier to get more customers than to increase the number of visitors.

Some of the ways you can increase the number of customers (conversion rate) is to optimize the website in such a way that visitors get what they want without making them work too much to find what  they want.

If the traffic is channelized to relevant pages then the optimization works in your favor. For example, if a visitor clicks on your Google AdWords for the search ‘PHP programmers’ then instead of directing him to the home page of your website, direct him to the page where he can get all the information about hiring a PHP programmer and the page should also allow the visitor to hire the programmer then and there itself. This concept also applies for the traffic your website generates through regular searches.

Use tools to analyze the bounce rate of you websites pages. If found that certain pages have higher bounce rate then perhaps you need to make relevant changes to the page to cease the bounces. This automatically helps in increasing the conversion rate. The tools will also help in analyzing other problems such as pages having ‘404 not found’ error.

The visitors usually don’t browse through multiple pages of your website, so it is insisted that all the pages where the visitor is expected to land on has a call to action. This will help him understand your website’s portfolio in a better way and he does not need to browse other pages for that.

LivehelpIndia provide SEO’s who understand all the concepts mentioned above and work according to the needs of the clients. We have experienced SEO’s and provide services to hire SEO’s to help you with your website promotion and conversion rate. You can always be in touch with the SEO’s through instant messenger services and let them help you in a better way. A better communication between the client and the employee often conceives efficient results.

Tuesday, June 23, 2009

Top call center in India.

Initially one needs to understand the fact that why India is more preffered over other countries as far as giving call center assisatance is concerned. A very important factor that comes into consideration is the currency exchange rates. The fact that all the big guns that are located outside India deals with a currency which has a greater value when compared Indian Rs. Moreover there is also a time factor which allows the companies to gain time and be ahead of other call centers which are located at places having timezone lagging as compared to that of India.

While the above mentions the business part of call centers, one more primitive reasons why multinational giants prefer India over other nationalities is that the amount of resources that is spread across the country.

If one looks at todays scenario there are call centres at evry nook and corner of any big city in India, having processes for different companies. One main reason is the amount of available resources. Call centres are able to provide their employess good amount of money since the money flows from outside the country. Most of the companies whoss outsorcing is done for, are U.S based. So when the contract is inked in dollars the outsourcing comany recieves an amount which is 50 times more than the inked value which is a big benifit to clients as well as BPO service providers.

At Livehelpindia, following all the norms and regulation that are mentioned above and making full advantages of the the revenue flowing in, we provide you agents with great command over the language and who also have the ability to vary their accent as and when needed. We have trained professionals that can help improve the companies conversion ratio. We intend to deliver our best resources and gaurantee a steep climb in the comapnies sales graph.

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