LiveHelpIndia is a leading contact center outsourcer. The organization is a private firm with its headquarters in Indore, India. LiveHelpIndia has set benchmark in offering flexible and resourceful contact center solutions with more than 7 years of experience. We cater to a wide array of clients – small to giant corporate out of which 64% are based in the United States.
We serve our clients with 24/7 voice,
chat, and email support and virtual administrative assistants to
enterprises aspiring to offer a consistent and expedient method of
contact to their customers. LiveHelpIndia's forte is to offer Inbound
Contact Center services such as telesales, order taking, and customer
service, in addition to web based customer support solutions like
live web chat and email response.
Quick Facts
- 7+ years of experience in the international Contact Center industry.
- Contact Centers ideally located in smaller cities, with career-orientated agents.
- Over 100 clients including many Fortune brands.
- Industry leading Networks Contact Center technology at each of our locations.
- Near shore cultural affinity and political stability - 64% of our clients U.S. based
- Reputation as an award winning contact center outsourcer.
- Leading Teleservices company Inbound & Outbound, Domestic & International support.
Why we provide services from India?
India has carved itself as a strong
niche when it comes to talent pool along with cost & time
differential. India has always been ahead in areas such as
capabilities, qualifications, and professional work ethics which
justify the reason of it being ahead of competition amongst
Philippines, China, Canada, etc… Talking of specifically BPO
categories, India based centers have pulled off superior productivity
levels-for example the number of transactions per hour for back
office processing, in comparison with Western counterparts.
India is
the first country that offers 24x7 service and cutback in turnaround
times by leveraging time zone differences. 100,000 engineers
graduating from India every year; a large portion of them are
employed with Contact Centers that serves clients with
troubleshooting and efficient technical support at salaries that are
significantly lower as compared to the pay scales in the US.
For more information on your Contact
Center/ Back office needs, please contact our Sales Department by
Phone, Email or contact us.
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