Business Process Outsourcing

Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider..

Outsource Customer Support

Outsourcing is any task, operation, job or process that could be performed by employees within an organization, but is instead contracted to a third party for a significant period of time.

Virtual Assistant Services

A Virtual Assistant (VA) is a highly-skilled, independent professional who remotely provides administrative, technical and/or creative business support services..

Search Engine Marketing

Short for search engine optimization or search engine optimizer, SEO is the process of increasing the amount of visitors to a website by obtaining a high-ranking placement in the search results page of a search engine (SERP)..

Internet Marketing Services

Online advertising payment model in which payment is based solely on qualifying click-throughs..

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Monday, December 6, 2010

Varied communication systems like VoIP Phones for your business

A business phone system would be executed to develop the presentation of your phone lines. They permit you to use one line for multiple users, integrate phone lines and computers, mobile phones and integrate voice mail and utilize call forwarding for your incoming and outgoing calls proficiently.



Use of business phone systems for your company will bank not only the effectiveness of your communication, but also funds from your company with a lot of money every year, which is a VoIP phone call, so you can generate calls over the Internet rather than traditional analog or ISDN lines. A line like this is frequently much cheaper than your more traditional alternatives.

Before you can install a phone system business in your own office, you must decide exactly what you crave from the phone line so you be capable of easily verify which system you require. Should you make your mind up what kind of line you wish for to use if you desire in the future, how many phones you have to develop capacity in the handset, etc.

In most cases, a VoIP or ISDN line is best suited for companies because they are associated with much better (and cheaper) than traditional analog lines in the homes of most people. "It is difficult to discuss these two types of line, but you need to consider what type of business and perform as much voice or data traffic, you will be treated on a daily basis.

You should also know how many lines are needed. For most offices, is a line for every 3 individual, but if you have a particularly busy office, you may desire to condense the number of persons per line it is possible.

A substantial increase in business phone systems is that even if you move offices, to keep your number. You can just use the existing number to a new system, or port numbers for a new line. There is no direct connection between the lines and figures for this system that we want to squeeze as much as you think.


Get the most beneficial outsourcing services of VoIP at Live Help India to augment your business communication strategies at a incredibly professional and expertly international level and that too at very affordable prices.


Saturday, December 4, 2010

Advantages of Outsourcing Email Responder

With the large and mid-sized companies, it is very important to manage the work and time as these are the most important factors in any business which are very precious as well. If the proper time management is lacking the complete business might get in trouble and finally into bad pits of loss.



There are many ways in which the time and resources can be managed in the business development process. Hiring expert and experienced people to take care of various job processes is the most known and effective way for time and resources management which the corporate world has adopted. With these types of hiring, the complete process of business management becomes much easier as well as productive as well.



To manage and handle your business well, you can outsource people for different purposes like you can outsource virtual assistants to handle the inbound and outbound calls, virtual receptionist to handle the queries of the people, experts to handle the technical support calls, etc. Also, you can outsource email responders for your business that can handle your email services, as in to check the emails, reply to the emails, etc. All these tasks consume lot of time because of which you might face shortage of time for the other productive work.



The features of the services that you can get on outsourcing email responders can be seen as below:

  • The highly professional email responders can accurately manage the customers’ emails, web-form enquiries, giving appropriate replies to the emails and also making sure that the customer retention rate is maintained in the business.

  • The real-time email support service, which is provided 24 hours to provide the personalized and immediate responses to the customers’ emails, is the other very important service that can maintain the brand value of your business very effectively.

  • Email certification software for the email management is also the other important part of the business management. With this software, the developed list of Frequently Asked Questions is stored, of which the corresponding, productive and appropriate answers for each query is maintained.

  • Quick Response services, where the reply to the emails received is supposed to be sent immediately can also be maintained with which the brand loyalty is highly managed well.



With the 365 days and 24*7 email responders, there is always a guarantee that you will not just be able to expand your business, but will also be able to retain the number of customers and the brand value of your business. The customers always look out for the best quality along with the best services. You provide with best quality and get the best services to be provided on your behalf, which would make a perfect combination of your business management.



These are very reasons, why outsourcing email responders are very beneficial not just for your business, but also for your customers to get the best experience of the product and service usage from your company. Email responders are thus very important for the business development process, especially for mid and large size businesses.



Know more about outsourcing email responders at highly affordable prices.

Friday, December 3, 2010

GO DIGITAL WITH DIGITAL MARKETING

Digital marketing is another form of internet marketing, marketing through mobile & other interactive ways. The main motive of Digital marketing is using the digital distribution channels to reach the consumers in a timely, relevant, personalized & cost-effective manner.



Comparing the other internet marketing strategies with the digital marketing, it has optimized its usage to a very high extent. Digital marketing can take form of sms, mms, display/banner advertisements or digital outdoor, which has the same traditional motive of communicating with the users, but in a little modified & digital way.

There are two types of Digital marketing:

  • Pull Digital Marketing

  • Push Digital Marketing

Pull Digital Marketing is a marketing technology that involves its users to approach the content through the web search directly. The best examples of Pull digital marketing are website blogs, forums & streaming media with the audio & visual effects. The users and visitors have different specific URL links to view such content.

With the Pull Digital Marketing, there is no requirement of any technology to send the content, only to store or display it. Also, no regulations or opt-in process is required.

Push Digital Marketing technology involves both, the marketer as well as the users. Emails, RSS or SMS are the best examples of Push digital marketing, where the marketers have to send the push messages to the users so that they receive the messages successfully.

With the Push Digital Marketing, the messages can be personalized and can be highly targeted & specified to selected criteria. For example, like a special offer for ladies with one kid upto 4years of age living in California.

The detailed tracking & reporting enables the marketers to not only view the visitors to their messages, but also the very specific information about each visitor like their name as well as the demographic & psychographic data.

The High Return On Investment is possible if this is executed in a right way, where the push messaging can help in driving the new revenue as well as brand reinforcement.

Thursday, December 2, 2010

Avoid Four Major Blunder before Hiring Outsource Service provider

Outsourcing has turned as an inherent part of business and development. Proper allocation of funds is a die hard need and demand regular update, interaction and client follow ups that is not possible to be managed along with production and other business development process. Mainly outsourcing defines to procure a company from outside for personnel to handle the data management and online update services those latter shoes effective results for the business.



Hiring outsourcing service providers is not a tough shell in recent times, wide range of beneficial services are offered that helps in saving your funds for infrastructure and personnel recruitment and maintenance. It bestow the opportunity to let the best of professional experts to tie-up and work for your project unlike freelancers, these dedicated experts provide service to one client at a time.

Avoid four major blunders before hiring outsource service providers as mentioned below:

Mistake 1: solitary sourcing, or forgoing the benefits of the competitive process

This fundamental mistake occurs when a company outsourcing relies upon the previous deal and treat the recent hired up like previous one. The deals and development from various companies are occupied in different styles and relying upon previous commitments and negotiations gives no solution for present solitary sourcing. That hauls back forgoing benefits of competitive process.

Mistake 2: Concentrating too much on cost

Getting over conscious and concentrating too much on cost can affect the overall outcome. Sometimes grabbing the deal as a bidder become so important that the bidder neglects the cost prospect, and as far the deals get turned with so high bid the next issue comes to explain management that hoe the high bid is beneficial to company. Unless you get any special motive and strong benefits to convert the deal at high bid concentrating on cost too much could be troublesome

Mistake 3: Revealing too little (IT asset) or too much (performance levels), or deceit

Disclosing too less or too much of performance level could be harmful as on desk via the reveal on higher performances could latter create issues as the company could invest the same amount you revealed for example if you reveal the usage of $600000 and the outsourcing could lead to be at the position of to invest only $400000 and you have to level the rest amount from pocket that will be a loss statement. That resembles the importance to present a true and fair deal

Mistake 4: speeding up to lock the deal

Making hurry to get the deal done by getting influenced by competitors bid could latter be a trouble. As in the haste to triumph the rivalry some wrong negotiations could be made as avoiding certain important aspects and features required that can be hindrance at further development.

Herewith outsourcing redeems as the best solution yet every best deal has to be handled with certain measures to acquire maximum benefits and outcomes.

Wednesday, December 1, 2010

Hire Technical Support Staff from Experts from India

In this technological age every business, which uses technology such as computers and software, needs to hire technical support staff to maintain cost and efficiency. It is very easy for the technical support staff to handle any hardware failure or software debugging difficulty.



Experts from India provide you excellent technical support staff and delivers expected results for your business. We have expert staff with diversified skills, our technicians are web masters, and we have network specialists, programmers, designers and customer support inbound along with that too.

We also provide KPO services such as lawyers, online tuition staff, CA, medical transcription and efficient customer support.

We offer many rich services. You can have several benefits if you hire technical support staff from Experts from India such as:

  • You can hire technical support staff from Experts from India on hourly basis or on daily basis also. In addition, according to your requirements, we can work for you to meet your deadlines and you will not have to pay us for hiring permanent staff also.

  • We provide 24 hrs customer support services, hiring Experts from India technical support staff your customers will be attended timely and you can retain your customers for a long time.

  • Working with us you will have less time and money consuming services and you will be able to focus on many other business aspects, which in turn will increase your productivity.

  • Our staffs have better communication skills and provide you expert support with technical background.

We offer world call remote technical support staff for your background technical assistance. Once you hire Experts from India technical support staff, we will provide you high tech support and most efficient operation.

Along with providing your customers technical support, we ensure that proper follow up is being done for better customer delight and will build a good repo with your customers. We will not let any query of your customers get unresolved and provide 100% customer satisfaction.

Tuesday, November 30, 2010

How is Hiring a Virtual Assistant Advantageous

Time is the most significant factor, when it comes to deal the massive set-up of offices, especially when the business is very huge. There is always an option of procuring people to take care of diverse matters in your office, but how many such personnel will be desirable for such task? What is the guarantee that these recruited personnel will take care as per your prospect? Also, hiring many people for such task redeems useless as unnecessarily you will have to pay them their monthly wages and maintenance.



The optimum solution for this trouble is hiring virtual assistants for the tasks that you consider are suitable for them in case their existence is not desired in your office. There are many benefits that are obtained on hiring the virtual assistants for your business development. These benefits can be seen as below:

  • 24*7 Availability:

The Virtual assistants are available anytime you want & for any project you want as they are virtually available. You can also hire them as per your requirements, that is, on hourly basis. There is no rule that they need to work for certain hours only. You can hire them as and when you want as per your requirement.

  • Time & Money Savior:

With hiring the virtual assistant for your work, there are always reserves of Time & Money as there are many factors that are occupied in hiring a regular staff. When you hire virtual staff, you tend to save on many things like infrastructure, electricity, traveling, food, etc. With all these savings, you can invest them in the development of your business or may be you can pay better salaries to your virtual staff than wasting your money in all these expenses. This is a better way in which your business also blooms and at the same time your virtual staff is also satisfied in terms of employment.

  • Maintenance Saved:

With you hiring virtual assistants or virtual staff, also the maintenance of the offices, employees as well, etc are saved. This also helps in cost-cutting.

  • Extensive Business:

There could be many business holders who would be having lot of money to invest but are not capable in managing a huge regular staff.  For such people, hiring virtual assistants is the best option. Also, with this, they can outspread their business with a huge expansion & earn more.

  • Tax Savings:

With an infrastructure business there are lots of taxes that become applicable, which can come up to even more than your profits. Hiring virtual assistants or the virtual staff saves this money, which can be invested else where in the business development.


With all these benefits, it is obvious that hiring virtual assistants is much superior & cost-friendly as it involves lot of savings and less wastage of resources.


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