Know Why You Should Choose LiveHelpIndia As Your Outsourcing Service Partner !

LiveHelpIndia is a leading contact center outsourcer. The organization is a private firm with its headquarters in Indore, India. LiveHelpIndia has set benchmark in offering flexible and resourceful contact center solutions with more than 7 years of experience. We cater to a wide array of clients – small to giant corporate out of which 64% are based in the United States.

We serve our clients with 24/7 voice, chat, and email support and virtual administrative assistants to enterprises aspiring to offer a consistent and expedient method of contact to their customers. LiveHelpIndia's forte is to offer Inbound Contact Center services such as telesales, order taking, and customer service, in addition to web based customer support solutions like live web chat and email response.

Quick Facts

• 7+ years of experience in the international Contact Center industry.
  
  
• Contact Centers ideally located in smaller cities, with career-orientated agents.
  
  
• Over 100 clients including many Fortune brands.
  
  
• Industry leading Networks Contact Center technology at each of our locations.
  
  
• Near shore cultural affinity and political stability - 64% of our clients U.S. based
  
  
• Reputation as an award winning contact center outsourcer.
  
  
• Leading Teleservices company Inbound & Outbound, Domestic & International support.
  
  
  

  

Why we provide services from India?

India has carved itself as a strong niche when it comes to talent pool along with cost & time differential. India has always been ahead in areas such as capabilities, qualifications, and professional work ethics which justify the reason of it being ahead of competition amongst Philippines, China, Canada, etc… Talking of specifically BPO categories, India based centers have pulled off superior productivity levels-for example the number of transactions per hour for back office processing, in comparison with Western counterparts.

India is the first country that offers 24x7 service and cutback in turnaround times by leveraging time zone differences. 100,000 engineers graduating from India every year; a large portion of them are employed with Contact Centers that serves clients with troubleshooting and efficient technical support at salaries that are significantly lower as compared to the pay scales in the US.

For more information on your Contact Center/ Back office needs, please contact our Sales Department by Phone, Email or contact us.

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Prominence Of Outsourcing Customer Service

In today’s highly competitive world where customers are the king, customer services play an imperative role for every organization aiming to prosper. In order to extend your list of happy customers it is essential to keep clients satisfied at every hour of the business.

Outsourcing Customer Service have outgrown as the most effective and prolific way to facilitate customers with outstanding support and better customer service. This is the most cost efficient way to handle growing number of customer without having the burden on your mind.

Here are some benefits that you avail while you Outsource Customer Service:

- Highly Resourceful Solutions :

When you avail professional Customer Support Services there are experts that study all the client’s requirements in detail in order to deliver solutions that benefit the clientele business the most. They suggest management with resourceful transformation that makes outsourced operation more efficient and useful.

- Bench-Marking :

Outsourced centers are monitored under high degree of observation by the client that reduces the risk of loosing customers and ensuring qualitative delivery of expected results.

- Advance Technology :

Outsourced centers make use of recent technology that drives them to offer top notch Customer Service adequately and on time.

- Specialists Working As In-House Team :

When you Outsource Customer Service for your business you avail support of experts working dedicatedly as your in-house team however you don’t have to incur an investment to retain your hired in-house employees. In fact at a minimal cost you can avail qualitative solutions without managing a team. Outsourced center keeps the track of the efficiency of the employees and optimization of services whereas the clients can only enjoy the fruits of their services while making a one time investment.

So make your customers feel they are important for the business and asset for the organization.  Outsource Customer Service to a reliable source and sustain your customers for the long term. 

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Are You Prepared For Google’s Next Zebra Update?

Online companies are still managing to come up with the disastrous effects of Panda and Penguin updates, but Google won’t stop here, it has something more coming up for its lovers. Its time for the release of its next black and white monster. Yes the most heard of Google to announce zebra update is soon to hit the online town. 

Panda update was to speculate on the on-site elements, whereas penguin was focused mainly on the off-site issues. Now zebra is expected to get hold off the social town. This blog post is to describe on who all can be the possible targets and can be hit by the so called zebra update:

• A lot of retweets including keywords near the links
   
• Facebook updates for the ones having various shares from people coming from different industry
  
  
• For all the Google+ shares as they look spammy (Google+ has grown into a graveyard these days, so any activities seen on it looks suspicious)
  
  
• For all the ones having a Pinterest page- it’s done with an aim to lure SEO benefit out of it.
  
  
• Making hyperlink using anchor text on the famous social networking sites: Digg and My space.
  
  
  
  
  
  
  
  
  
  If you’ve been involved in framing great content which is going viral on the net and shared by many of those who are not bloggers similar to your niche, then its time for you to stay alert. As the Big G can't tolerate anyone messing with its rankings.

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Why sales focused on order taking services succeeds?

Call Center Order Taking

Sales management is the administration of the personal selling of the company's marketing program. Sales management focuses on the planning, implementation and control of the sales program of the company business which involves a number of activities as well. Sales are the important because it decides the success of the business. But sales cannot be achieved without any marketing which decides the value of the product. Marketing comes first which ultimately measure the task of the sales and identify the customer behavior. If a customer doesn't need anything then the sales cannot occur which decides the future of the company.

Order Taking Staff Online

The sales technique is important to offer certain products at a steep discount which are called as loss leaders. It is the ability of these loss leaders which offer the services and attract the new customers towards the products launched by the company. These loss leaders are running the selling over-stocked products and also increase traffic into the companies stores to create a new building brand awareness. Sales promotion technique is used by the company or businesses to promote the products and increase the purchasing power. To maintain the business the company stores also have to keep the old customer who make an important part of the business house. To increase the sales a more recent trend is now used by the companies called as coupons to the old customers as well as new ones to attract them towards the company products and services.

• The companies must also offer the free samples as a method of the promotion to the new products at the retail stores to keep a friendly relation with the customers which would directly increase the sales of the company. It should also be executed in a technical manner because if not done rightly it can cause loss to the company. Another policy to increase the sales of the company is the proper campaigning that effectively manage and receive the great benefits. Campaigns are regarded as the best tools which give the maximum benefit to the company. 

• The more important part of the company to increase the sales is the implementation of a proper business plan which will forecast the sales. It makes clear about the other future plans the company may take and decides the budget of the company as well as its market value. To increase the sales sales force manager works on the plans to produce the capital profit with the market mix strategies that determine the position of the company with the existing markets.

• Designing the territories and allocating the sales is very important as it motivates the sales force to a achieve company's goals. It also reduces wasteful overlap of the sales efforts and allows each sales-person of the company to get the maximum coverage of the company. Besides this the markets and industries are another chief environmental factors that influence the sales management process.

Live Order Taking Services

Hence there should be proper focus on the sale because it is the factor which decides the future of the company as well as the profit. There should be proper marketing research and analysis which make the company to sustain in the market with high-value and profit.

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Youtube Marketing: Tips and Tricks

 

Youtube is one of the largest video sharing with the most increased traffic because of the increasing number of the users. The users upload videos and publish various news items for the promotion and marketing. Youtube is the second largest site that has highest number of the users which has increased its traffic to new heights. Youtube is nowadays used for the marketing through videos which allows the organizations to communicate with large number of the people as well as increases the reach of the business also. Youtube is being used by the large number of the people, so the marketing becomes very much successful while using it. Youtube has entered now into the market world and has attracted the marketers for the promotion of the products and the services.

There are several tips and tricks which the organizations can follow to increase the sphere of their business with more profit : 

• Make the youtube as the homepage while promoting the business, it will ensure you maximum traffic and increases the customer views towards the organization. Keep the fresh videos on the youtube so that viewers get the latest information regarding the nature of the organization along with the services and products provided by it. Keep scrolling the old and important videos which may be used by the viewers. This method will help you to grow the profile and enhance the greater sales. 

• The content should be attractive that will satisfy the needs of the audience. The goal should be made clear while uploading the videos because this will make the audiences clear about the plans and strategies of the organization. The videos should be able to answer different question of the audiences and videos should consist of how to answer the question and the satisfy the audience, it should consist of expert interviews, screen videos and the slide shows. 

• Make your videos findable while audience search for the services and products. Finding makes the marketing easy both in and outside of the youtube. Generally the videos appear on the first page of the engine and leads into the leap-frogging of the competition which cause the whole strategy to fail. In order to prevent this factor, make your videos more findable by adding a colon after the start of the key words to the titles. Secondly keep your description with the full URL's and don't sting to the description only, add more URL's to increase the traffic of the YouTube. 

• Branding the channel is one of the most important part while promoting the business on youtube. You should start branding the experienced image of the products and the services so that most of the audience browse it while searching. Create custom background for the colors that match your branding images. This will make your profile more creative and attract large number of the people. 

• Create the play-list for the videos in the right column, this will make your presentation more visible to the audience and offer the services and products vividly. Post the message about your videos and share it with the masses. Add friends who will be able to watch your messages, this will allow them to choose for the services and products you offer. 

Youtube is nowadays emerging as the powerful tool of marketing which requires less effort and also increases the market of products and services to wider population.

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Symptoms That Shows You are Using Wrong SEO

The selection of the SEO is one of the important and most difficult decisions upon which the whole business plans and strategies depend. SEO is very important for the success of any business organization. It is the one that decides the branding of the business and promotes the products and the services of the organization. SEO does the most important task of giving the businesses and edge to work and survive in the competition. The SEO team is highly professional persons and builds the base of the business that makes them to earn more profit in the market. 

 

But sometimes the selection of the SEO may not be good and can take the business into losses. There are various symptoms of using the wrong SEO like : 

• The track of the records does not give you the updates of the successful online branding of the business which will ultimately loose the image of the business in the market, there will be a decline in sales and browsing of the websites will also show a gradual decrease. This clearly indicates the failure of the SEO and need to be taken immediate concern which quick reaction.

• The loss of the business vision and the optimization of the websites fall and the ranking which the online gives to your websites will decrease which is clear indication of the failure of SEO. This symptom of failure of SEO should be immediately handled because once online traffic of your websites decease it become hard to recover it in limited time.

• Sometime the long term policies fail which are planned by the business for the expansion. The complaints of the customers grew in number and the customer satisfaction also decrease. This will ultimately force the customers to switch other business or the organizations for the services and the products.

• The ranking of the keywords is very important to maintain that position of the organization, when the key words drop from a certain level and online viewership decreases. The SEO has the whole blame because they are concerned with the ranking of the keywords that determine the browsing of the customers.

• Poor usability of the communication is one of the important symptoms of the wrong SEO. This can make the things worse by making the browsing in a passive mode which will affect the online ranking of the business.

 

When there are no back-links for pointing your websites, clearly means SEO is not working properly and is not upgrading the websites according to the requirements of the customers. Consult the SEO team immediately and story out the things because once ranking drops below a certain level then online take more time to recover it which. During this time losses are due to occur which suggest a bad image of the organization or the business.

If the on-page optimization drops which will be indicated online optimizers, then SEO must be informed about it so that they correct it in possible time. Otherwise at a certain level the online will show your websites in black list which will keep you out of the competition.

So SEO has an important role to play for online businesses, their promotion and marketing. Keep a watch on SEO working and check the symptoms regularly which will ensure you whether you are not using wrong SEO.

 

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