Initially one needs to understand the fact that why India is more preffered over other countries as far as giving call center assisatance is concerned. A very important factor that comes into consideration is the currency exchange rates. The fact that all the big guns that are located outside India deals with a currency which has a greater value when compared Indian Rs. Moreover there is also a time factor which allows the companies to gain time and be ahead of other call centers which are located at places having timezone lagging as compared to that of India.
While the above mentions the business part of call centers, one more primitive reasons why multinational giants prefer India over other nationalities is that the amount of resources that is spread across the country.
If one looks at todays scenario there are call centres at evry nook and corner of any big city in India, having processes for different companies. One main reason is the amount of available resources. Call centres are able to provide their employess good amount of money since the money flows from outside the country. Most of the companies whoss outsorcing is done for, are U.S based. So when the contract is inked in dollars the outsourcing comany recieves an amount which is 50 times more than the inked value which is a big benifit to clients as well as BPO service providers.
At Livehelpindia, following all the norms and regulation that are mentioned above and making full advantages of the the revenue flowing in, we provide you agents with great command over the language and who also have the ability to vary their accent as and when needed. We have trained professionals that can help improve the companies conversion ratio. We intend to deliver our best resources and gaurantee a steep climb in the comapnies sales graph.
While the above mentions the business part of call centers, one more primitive reasons why multinational giants prefer India over other nationalities is that the amount of resources that is spread across the country.
If one looks at todays scenario there are call centres at evry nook and corner of any big city in India, having processes for different companies. One main reason is the amount of available resources. Call centres are able to provide their employess good amount of money since the money flows from outside the country. Most of the companies whoss outsorcing is done for, are U.S based. So when the contract is inked in dollars the outsourcing comany recieves an amount which is 50 times more than the inked value which is a big benifit to clients as well as BPO service providers.
At Livehelpindia, following all the norms and regulation that are mentioned above and making full advantages of the the revenue flowing in, we provide you agents with great command over the language and who also have the ability to vary their accent as and when needed. We have trained professionals that can help improve the companies conversion ratio. We intend to deliver our best resources and gaurantee a steep climb in the comapnies sales graph.
